CANCELLATIONS
Can be done up to 24hours before the booked appointment before being charged a $50.00 late cancellation fee. Please understand, a reminder text is sent for confirmation of the appointment. This allows you to make any accommodations if needed. Nonetheless, canceling in less than 24 hours leaves an open time slot that could have been filled. Cancelling in a right time Frame allows for your deposit to be transferred once to another scheduled appointment. After, a new deposit is required to book.
TARDINESS
There is a 10 minute grace period for tardiness! A simple phone call or text is much appreciated rather than one who walks in inconsiderably late. Depending on how late you are, please be aware there will be an additional charge if you still wish to be serviced. Tardiness does not guarantee you still have your time slot, however, if the stylist can still fit your in around her other appointments/schedule, it will be up to her discretion. However, your deposits are forfeited. There are no refunds.
"NO CALL/ NO SHOW"
This is defined as booking the appointment and not showing up without any warning. A "no call no show"will be charged up to 80% of the booked appointment. Time is of the essence! So as stated you can cancel up to 24hours, but not showing up has left a gap for the stylist and a lost opportunity for someone else to book. Please note, you would now be placed on a list that would need approval for bookings in the future. Your booked appointments in the future are not guaranteed.
NO ADDITIONAL GUEST
Please come alone! NO CHILDREN, SPOUSES, FAMILY, FRIENDS, ETC. Bringing additional guest will result in a cancellation of your appointment, and no refund of your deposit. SEATING IS LIMITED.
TRAVEL
I do not travel. The exceptions are for wedding parties, Or guest of 5 or more being serviced at the same location. There is a $65 travel fee in addition to the cost of the services.